Police said De-Twon McShan became unresponsive after saying he did not feel well during his shift.
EUCLID, Ohio — An Amazon employee died after a medical emergency Sunday evening at the company’s fulfillment center on Babbitt Road, where police said he became unresponsive after telling others he was not feeling well.
The worker was identified by family as De-Twon McShan. His death has raised questions from relatives about the minutes before he collapsed at the Euclid warehouse and about what information has been shared since. Amazon confirmed the death and said employees on the shift were sent home with pay after the emergency.
Euclid police said officers responded at about 6:50 p.m. Sunday to the Amazon fulfillment center at 1155 Babbitt Road to assist Euclid Fire with a medical emergency. When officers arrived, first responders were already giving aid to McShan, who was unresponsive, according to the police account. McShan was taken to Euclid Hospital. The police report said he had told others he did not feel well before he later passed out at his workstation. Amazon staff called 911 after the emergency unfolded, police said.
Amazon said it was grieving with McShan’s family and co-workers. “Our thoughts and deepest sympathies are with his family and our colleagues in Euclid,” the company said in a statement. Amazon also said on-site counseling resources were made available after the death. The company did not publicly release a detailed minute-by-minute timeline of the emergency, and officials had not announced a final cause of death by Thursday. Police described the call as a medical emergency, not a criminal investigation, and no arrest or charge had been announced.
The Babbitt Road facility is part of Amazon’s warehouse network in Northeast Ohio. Workers at fulfillment centers generally move goods through large work areas where items are received, sorted, picked, packed and prepared for delivery. Amazon job postings for fulfillment center roles describe the work as fast-paced and physical, with employees assigned to different areas of warehouse operations. The Euclid site is commonly identified as an Amazon fulfillment center on Babbitt Road, near the city’s industrial and commercial corridor.
McShan’s family has said it is searching for clarity about what happened before he collapsed. Relatives have questioned when he first became ill, what supervisors or co-workers observed and whether video from inside the facility will show the events before first responders arrived. Those details were not included in the public summaries available Thursday. The known timeline starts with McShan reporting that he was not feeling well, continues with his collapse at the workstation and ends with emergency crews taking him to Euclid Hospital.
The death also comes against a broader backdrop of scrutiny over Amazon warehouse conditions, though authorities have not linked McShan’s death to any workplace safety violation. In recent years, federal workplace safety officials have cited Amazon in separate cases involving ergonomic hazards and medical treatment practices at other facilities. Those cases did not involve the Euclid death, but they have kept attention on the company’s safety systems, medical response procedures and pace of warehouse work. In McShan’s case, officials had not publicly said whether the Occupational Safety and Health Administration, the medical examiner or another agency would release additional findings.
The next steps may depend on medical findings and any further review by local authorities. Police records so far describe a medical response, while family members are seeking a fuller account from the company and officials. If the medical examiner issues a ruling, it could clarify whether McShan died from a natural medical condition or whether any outside factor contributed. If workplace safety officials open a review, that process could focus on response time, on-site aid, staffing, records and whether the company followed required procedures.
Inside the warehouse, the emergency interrupted a normal shift and ended with workers being sent home with pay, Amazon said. The company also said counseling was available for employees affected by McShan’s death. For co-workers, the incident marked a sudden medical crisis in a building built around routine movement of packages and shift-based labor. For McShan’s relatives, the public record still leaves unanswered questions about how long he felt ill and what happened in the moments before he lost consciousness.
As of Thursday, officials had not released a final medical finding or a complete investigative timeline. The case remains centered on a workplace collapse, a police-documented medical response and a family waiting for more answers about McShan’s final shift.
Author note: Last updated May 14, 2026.